Privacy Policy for AITIM Inc.
Effective Date: 01/01/2020
AITIM Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe online experience for all our clients. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By using our website, www.aitiminc.com ("Site"), and engaging in our consulting and support services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal and business-related information that you provide to us directly or through your use of our services. This may include:
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Contact Information: Name, phone number, email address, company name, and other details necessary for communication.
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Business Information: Information related to your trucking company, insurance details, Electronic Logging Devices (ELD), Transportation Management Systems (TMS), and safety subscription services.
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Payment Information: Billing details for subscription services, including credit card information, processed securely through our payment partners.
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Communication Preferences: Your preferences for how we may contact you (via SMS, email, or phone).
2. How We Use Your Information
We use the information we collect to provide, improve, and support our services, including but not limited to:
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Consulting and Support Services: To deliver customized consulting, insurance, ELD, TMS, and safety subscription services.
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Customer Communication: To contact you via SMS, email, or phone for account management, service updates, and customer support.
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Service Improvements: To enhance and personalize your experience with our services.
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Legal Compliance: To comply with applicable laws and regulations, and enforce our terms and agreements.
3. Consent to Contact
By providing us with your contact details and engaging with our services, you consent to be contacted by us via SMS, email, or phone for the purposes outlined above. You may opt out of certain communications (such as marketing or promotional messages) by following the unsubscribe instructions in the communication, but please note that essential service-related messages may still be sent.
4. Data Security
We take reasonable precautions to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption and secure networks to protect sensitive data. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.
5. Sharing of Information
We value your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes. Your information will not be disclosed to third parties except as follows:
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Service Providers: We may share your information with third-party service providers who help us deliver our services, such as payment processors, data hosting providers, or insurance partners, but only to the extent necessary to fulfill their functions. These third parties are obligated to keep your information confidential.
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Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or to protect the rights, property, or safety of AITIM Inc., our clients, or others.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you wish to request the deletion of your information, please contact us, and we will make reasonable efforts to honor your request, subject to any legal obligations.
7. Your Rights and Choices
You have the right to:
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Access and Update Your Information: You may request access to or correction of your personal information by contacting us.
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Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the communication or by contacting us directly.
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Request Deletion: You may request that we delete your personal information, subject to any applicable legal obligations.
8. Changes to This Privacy Policy
AITIM Inc. reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights described above, please contact us at:
AITIM Inc.
1114 N Arlington Heights Rd Suite 201
Arlington Heights IL 60004
Email: info@aitiminc.com
Phone: 773-980-9090
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting AITIM Inc. with your business.